Privacy Policy

What we collect

• Account details you give us: name, email address, and password
• Order details: shipping and billing address, items ordered, and order history
• Payment confirmation from our processor — card numbers never reach our servers
• Technical data: IP address, browser and device type, and pages visited
• Anything you send us directly through support channels

How we use it

We use your information to process and ship orders, answer support requests, keep the site secure, meet our legal and record-keeping obligations, and — where you have opted in — send catalog updates.

Who we share it with

We do not sell personal information. We share only what a given task requires: payment processors to take payment, carriers to deliver an order, and service providers who run infrastructure and analytics on our behalf. We also disclose information where the law requires it.

Cookies and analytics

Cookies keep you signed in, remember your cart, and let us measure how the site is used. You can block or delete cookies in your browser, though parts of the store will stop working correctly if you do.

Retention and security

Order records are retained as long as our tax and compliance obligations require. Traffic is encrypted in transit, and access to customer data is limited to staff who need it. No system is perfectly secure, and we cannot guarantee absolute security.

Your choices

• Request a copy of the personal information we hold about you
• Ask us to correct anything inaccurate
• Ask us to delete data we are not required to keep
• Unsubscribe from marketing email at any time

Contact

Privacy questions and requests can be sent to support@kdacollection.com.